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Student Support
Test Timer Covering the submit button during exams? Follow the instructions in the file below.
Using the Compatibility Mode
Receiving a “invalid file” message when you try to complete an assignment? Follow the instructions in the file below.
Setting Blackboard as a Trusted Site
Blackboard Compatibility:
Blackboard Compatibility Chart (PDF)
Blackboard Student Manual :
Blackboard Level 7.3 User's Guide
Turnitin Student Guide :
Turnitin Student Guide (PDF)
For First-Time Blackboard Users:
How to be a Successful Online Student (PDF)
An eLearners.com resource
New Student Handout (PDF)
Instructors: You may print this handout for your class or direct your students to this page.
New users:
How to use the Digital Drop Box
Resources:
Free PowerPoint viewer: If you do not have PowerPoint on your computer, download this free viewer to enable you to open PowerPoints that your instructor has posted in Blackboard.
Help us help you:
If you do not see the answer to your problem on this page, and you decide that you need to call the HelpDesk for a solution, review this list of questions that you will need to be ready to answer:
Common Troubleshooting Questions
Help with Problems:
Discussion Board text box will not load
How to clear Temporary Internet Files
NSU offers Blackboard support to students at a distance.
1-318-357-6696
Hours: 10AM to 4PM, Monday - Friday